You matter to us.

We stand behind the quality and integrity of our products and want you to be be 100% satisfied with your purchase. We're sure you'll love our products as much as we do, but if that isn't the case, please know that you are able to return it to us within 30 days of the original ship date for a full refund.

If you wish to return or exchange online purchases please contact us at info@essenceofeternity.com

Returned products must be accompanied with their corresponding invoice and order number. Return to: 10084 - 240 St. Maple Ridge, BC Canada V2W 1Z9

The cost of product returns (shipping) is the responsibility of the customer, unless  the product ordered or the product delivered is defective. If this is the case, please send photos showing the defect and we will come to resolution, either replacing product(s) affected or a refund.

Once we confirm the returned product was received, a full refund will be issued.